Questions about an order, a product, or which base suits what you already own — all of it comes to the same inbox, and a person reads it.
We reply Monday to Friday. If you are writing about an existing order, include the order number from your confirmation email and we can answer in one reply instead of three.
Please do not send us medical details. We are a shop, not a clinic, and we cannot advise on symptoms. For anything ongoing, a GP or a sexual health clinic is the right place.
Find us
Address
2 Hermitage Road
Edgbaston
Birmingham
B15 3UR
United Kingdom